Legal

Terms and Conditions

Last modified: 29 January 2025

1. Introduction

These Terms of Use set out the conditions under which you may access and use www.yalpop.com (the “Website”) and any courses, digital content, or services made available through it (our “Products”). By using the Website or purchasing a course, you confirm that you agree to these Terms in full. If you do not agree to these Terms, you should not use the Website or purchase any Products.

YALPOP is an adaptive learning platform that tailors educational content to each learner’s cognitive and behavioural preferences, aiming to provide a more engaging and effective learning experience.

These Terms apply only to learners, meaning individuals who use the Website to purchase and access courses. If you wish to publish or sell courses on YALPOP, a separate Course Creator Agreement applies, which outlines policies regarding content ownership, revenue sharing, and other creator-specific obligations.


2. Definitions

The following definitions apply in these Terms:

  • Website – Refers to www.yalpop.com, including any subdomains, mobile applications, and other platforms operated by YALPOP.
  • Products – Refers to all courses, digital content, and learning services made available through YALPOP.
  • User – Any individual who accesses or purchases courses on the Website.
  • Account – A registered user account required to access and purchase courses.
  • Personalised Learning – A system where course content dynamically adapts to each learner’s preferences.
  • Unlimited Access – A purchase model that provides continued access to all past, current, and future courses within a specific learning channel. If a creator adds a new course to their channel, learners who have purchased Unlimited Access will automatically gain access to it. This does not apply across different channels.
  • Intellectual Property Rights – All copyrights, trademarks, patents, and proprietary rights owned by YALPOP or third parties.
  • Privacy Policy – YALPOP’s data collection and privacy practices,(see the Privacy Policy)
  • Force Majeure – Events beyond YALPOP’s reasonable control, such as natural disasters, cyberattacks, or regulatory changes, which may impact the availability of the Website or Products.

3. Creating and Managing Your Account

  • To purchase or access courses, you must create a YALPOP account.
  • You agree to provide accurate, complete, and up-to-date information when registering.
  • You are responsible for keeping your login credentials secure and must not share them with anyone else.
  • If you suspect that your account has been compromised or accessed without your authorisation, you must notify ask@yalpop.com immediately so that we can take appropriate security measures.

4. Purchasing Courses and Unlimited Access

  • Courses can be purchased individually or through Unlimited Access, which provides entry to all courses in a specific learning channel.
  • If you purchase Unlimited Access, you will receive access to all past, current, and future courses within that channel. This access does not extend to other channels.
  • Course prices are set by the course creator but must meet a minimum pricing threshold determined by YALPOP to cover platform costs.
  • YALPOP reserves the right to change prices, introduce discounts, and modify promotional offers at its discretion.

5. Learning Personalisation and Course Changes

  • Course content on YALPOP is dynamically adjusted based on your cognitive and behavioural learning preferences.
  • If you update your preferences in your profile settings, the way course content is presented to you may change accordingly.
  • As a result, different users may experience variations in the wording, structure, or method of content delivery based on their personal learning style.

6. Refunds and Cancellations

  • You may request a refund within 30 days of purchasing a course.
  • A full refund will not be available if three or more lessons within the course have been personalised to your learning profile.
  • YALPOP may offer course credits as an alternative to a monetary refund.
  • Refunds will be processed using the original payment method, except where course credits have been provided instead.

7. Course Availability and Continued Access

  • Once you purchase a course, you will retain access to it even if the course creator removes it, unless the course is taken down for legal reasons, such as copyright infringement.
  • If a course is removed due to a legal requirement or a policy violation, access may be revoked, and YALPOP may offer a proportional refund or credit where applicable.
  • YALPOP does not guarantee permanent availability of courses and may update or discontinue content as necessary.

8. User Responsibilities and Acceptable Use

By using the Website, you agree that you will not:

  • Copy, share, or distribute course content without the owner’s permission.
  • Tamper with the learning personalisation system to manipulate course adaptations.
  • Post or share offensive, defamatory, or unlawful content in discussion forums.
  • Engage in fraudulent behaviour, including making false refund claims.
  • Attempt to hack, scrape, or interfere with the Website’s technology or learning features.

9. Intellectual Property and Content Licensing

  • Course creators retain full ownership of their content.
  • When you purchase a course, YALPOP grants you a personal, non-transferable licence to access and use the course materials for your own learning purposes only.
  • You may not modify, sell, redistribute, or reproduce course content in any form.

10. Disclaimers and Limitations of Liability

  • YALPOP does not guarantee any specific learning outcome, such as passing an exam, securing a job, or mastering a particular skill.
  • The success of any learning experience depends on external factors beyond YALPOP’s control, including individual effort, prior knowledge, and other influences.
  • YALPOP provides all course content “as is” and makes no warranties about its accuracy, completeness, or suitability for any particular purpose.
  • YALPOP is not responsible for financial, business, or career decisions made based on the information obtained through courses.
  • If a Force Majeure event affects the availability of the Website or courses, YALPOP will not be liable for any resulting losses or disruptions.

  • These Terms are governed by English law.
  • If you live in the UK, you may bring legal proceedings in the English courts.
  • If you live outside the UK, you agree that all legal claims must be pursued in the English courts, although YALPOP may take steps to protect its intellectual property in other jurisdictions.

12. Exclusion of Third-Party Rights

  • This agreement is between you and YALPOP.
  • No other person shall have the right to enforce any part of these Terms.
  • Neither you nor YALPOP will need consent from any third party to amend or terminate these Terms.

13. Our Contact Details

YALPOP Limited (Company number: 15993191).

We are registered in England and Wales under Companies House registration number 15993191.

If you have any concerns or complaints, you can contact us at ask@yalpop.com.


This Markdown version is formatted for easy integration into your website or documentation. Let me know if you need any final refinements! 🚀